Shipping and payment

After the registration of the order, the buyer is given the information regarding the expected date of transmission of the order by the couriers / delivery service.

Delivery within Chisinau is made within 48 hours of order confirmation by our operators. Delivery is made from 9 a.m. to 6 p.m. and is free for orders of at least 300 MDL, for orders with a lower value, the delivery charge is 45 MDL (which will be included in the total amount of the transaction/order).

Delivery on the territory of the Republic of Moldova is carried out within 96 hours, from the confirmation of the order by our operators. Delivery is made from 9 a.m. to 6 p.m. and is free for orders of at least 500 MDL, for orders with a lower value, the delivery charge is 100 MDL (which will be included in the total amount of the transaction/order).

No deliveries are made on Sundays or national holidays.

The delivery period may be extended in certain isolated situations (for example: unfavorable weather conditions, public holiday periods, unforeseen technical problems, etc.). We will notify you if we encounter one of the previously isolated situations.

You can choose any address for delivery – home, office or any other address, without additional payments. We only accept one delivery address per order. If you need to deliver the order to different addresses, please register different orders for each address.

Upon receiving the products, please check the integrity of the packaging, the presence of the tax receipt in the presence of the courier. Any subsequent claims regarding these matters will not be accepted.